info@gdmerchants.site +254798404398


Terms & Conditions of GD-MERCHANTS Limited

  • Effective Date: 26TH SEPT 2024

    1. Introduction

    Welcome to GD-Merchants Limited ("Company," "we," "us," or "our"). By accessing or using our software services, products, or website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you should not use our services.

    2. Definitions

    • “Client” refers to any individual, company, or entity using GD-Merchants Limited’s services or products.
    • “Services” refers to the software solutions, consultation, support, and related services provided by GD-Merchants Limited.

    3. Use of Services

    • The Client agrees to use our services for lawful purposes only.
    • Unauthorized use of the Company’s intellectual property or services is prohibited.
    • Clients must provide accurate, complete information when using our services.

    4. Intellectual Property

    All intellectual property related to our software, including trademarks, logos, and content, is the sole property of GD-Merchants Limited. Unauthorized reproduction or distribution of any part of our services is strictly prohibited.

    5. Fees and Payments

    • Clients are responsible for paying all agreed-upon fees for services provided by GD-Merchants Limited.
    • Payment terms will be outlined in the service agreement or invoice.
    • Late payments may incur additional charges or result in suspension of services.

    6. Confidentiality

    GD-Merchants Limited agrees to maintain the confidentiality of any proprietary or confidential information provided by the Client during the course of the business relationship, except as required by law or with Client’s express consent.

    7. Limitation of Liability

    GD-Merchants Limited will not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our services. Our total liability is limited to the amount paid by the Client for the services.

    8. Termination

    GD-Merchants Limited reserves the right to terminate the Client's access to its services at any time for any violation of these terms. Clients may also terminate services upon written notice, but fees for services rendered will remain due.

    9. Data Protection

    GD-Merchants Limited complies with all applicable data protection and privacy laws. We collect and process personal data in accordance with our Privacy Policy.

    10. Modifications

    GD-Merchants Limited reserves the right to modify these Terms and Conditions at any time. Clients will be notified of changes, and continued use of our services constitutes acceptance of the modified terms.

    11. Governing Law

    These Terms and Conditions shall be governed by and construed in accordance with the laws of [Insert Jurisdiction].

    12. Dispute Resolution

    Any disputes arising under these Terms and Conditions shall first be attempted to be resolved through negotiation. If not resolved, disputes shall be settled through arbitration in Kenya.

    13. Contact Information

    If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

    GD-Merchants Limited
    Hill Estate 3rd Floor, ,Sunton, Kasarani | 00100, Nairobi, Kenya
    info@gdmerchants.com
    +254 798404398

F.A.Q

Frequently Asked Questions

Yes. We provide ongoing technical support and maintenance services for software, networking, and security systems.

You can contact our support team through WhatsApp, phone, email for fast assistance.

Yes. We offer both remote and onsite technical support depending on the nature of the issue and client requirements.

We provide CCTV installation, biometric access control, intercom systems, alarm systems, and surveillance solutions.

Yes. We design and install reliable wired and wireless networking solutions for homes, offices, schools, and businesses.

Yes. We can upgrade, maintain, and optimize existing CCTV, networking, and access control systems.

We develop web applications, mobile apps, business systems, graphical designs, eCommerce platforms, and custom software solutions.

Yes. We create tailor-made software solutions designed to meet your specific business needs and workflows.

Yes. We offer ongoing software maintenance, updates, performance optimization, and technical support services for all our solutions.
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